Our solutions for the healthcare sector

This particularly demanding field requires fast, accurate and personalized communications with patients, care partners and other industry players. Our mobile messaging solution enables you to establish efficient, transparent and secure communication, while automating certain processes to save time and improve the patient experience.

Discover our products and solutions

To find out more about our SMS or Rich SMS services, and how you can integrate these solutions into your systems using our application programming interfaces (APIs), we invite you to explore the following resources.

SMS

Simple and fast, SMS remains one of the most effective ways of reaching your recipients.

Enriched SMS

Take it to the next level with interactive SMS including a link and landing page.

API solution

Connect your IT ecosystem and tools to our solution.

Benefits

Our mobile messaging solution offers many benefits, enabling you to improve patient services, optimize care coordination and build trust in your interactions.

RCS & conversational SMS

We also offer the possibility of using Rich Communications Service (RCS) and conversational SMS for richer, more interactive interactions with patients. You can create dynamic conversations, offer automated FAQs and make it easy for patients to interact with your care team. This modern approach to mobile messaging promotes an immersive user experience and strengthens the patient-healthcare professional relationship.

Effective communication

Send automated appointment reminders, inform patients of test results, warn them of possible delays and transmit information quickly to improve and simplify their care.

Transparent communication

Coordinated care is essential. Exchange vital information, share test results, collaborate on case follow-up and ensure comprehensive, efficient patient care.

Improve your relationship with your patients

Discover how transactional and conversational uses of SMS can transform the way you interact with your patients, boosting treatment compliance, reducing missed appointments and improving the quality of care delivered.

Transactional uses

Conversational uses

Contact our teams and let them guide you to the ideal solution.

Insurance

Send reminders for premium payments, notifications of benefits and reimbursements, and prevention tips to encourage a healthy lifestyle. Improve policyholder satisfaction with fast, personalized and reliable communications.

Hospitals

Reduce absenteeism with appointment and prescription reminders. Improve the overall patient experience by providing clear information on procedures, visiting times and available services.

Pharmacy

Facilitate prescription follow-up by sending reminders to patients for their medication refills. Inform them of the availability of drugs in stock, and offer advice on how to take their medication.

Rich
Communication
Services

With RCS, you can send rich messages featuring images, videos, interactive buttons and image carousels. Use these features to deliver visual and interactive information to your patients, for example, by sharing medical brochures, instructions on how to prepare before a procedure, or reminders to exercise.