Engage your customers with conversational messaging
Forget about simple one-way messages and discover a new way of communicating with your customers.
Thanks to the power of RCS and messaging apps like WhatsApp, you can now create dynamic, automated and engaging conversations.
The benefits of conversational messaging
The use of conversational messaging offers brands a modern and effective approach to interacting with their customers, strengthening their relationship, improving customer satisfaction and stimulating business growth.
Greater commitment
Conversational messaging makes it possible to engage customers interactively and dynamically. By offering a fluid conversational experience, brands can generate interest and encourage interaction.
Personalization
Using available customer data, it is possible to tailor messages and responses to individual preferences, offering a personalized and relevant experience.
24/7 customer service
Offer 24/7 customer service. This means your customers can interact with you at any time, easing the burden on your after-sales service, improving customer satisfaction and strengthening the relationship of trust.
Speed and convenience
Conversational messaging enables fast, convenient exchanges. Customers can ask questions, obtain information and solve problems in real time, without having to go through long, complex processes.
Strengthen your customer relations
Create an exceptional customer experience, strengthen loyalty and increase your sales impact.
Your customers can ask questions, request help or obtain information directly via SMS conversations or from the platform of their choice: Google, WhatsApp, Instagram, etc. This enables you to provide rapid support across the majority of channels, boosting customer satisfaction.
Conversational messaging enables you to facilitate bookings, whether for appointments, event tickets, travel, and more. Customers can confirm their presence, modify their reservations and obtain additional information directly through our solutions.
Conversational SMS enables feedback and survey responses to be collected directly via SMS messaging. Customers can share their opinions, express their satisfaction and take part in interactive surveys.
White paper on conversational messaging
To find out more about all the features and benefits of Time2Chat, Rich Communication Services and WhatsApp Business, download our white paper. đ
Which solution to choose?
There’s a solution for every need, so take a look at our comparison.